Privacy policy

What is this privacy policy for?

This page explains how ritzocasinocanada.ca, an information site about Ritzo Casino, treats personal information. The site is not the operator of the casino. It holds no accounts and takes no deposits, so most of what a casino collects about its players is outside this page. Those matters sit with the operator, GBL Solutions N.V.

What personal data does this site process?

The site has no forms and no accounts. You do not type your name, e-mail address, date of birth, identity documents or payment details anywhere on it. It asks for none of that, and it cannot verify your identity or process a payment.

Like most websites, it may receive technical information from your browser when you visit, such as the pages you open. How cookies and similar tools work on this site is set out on the Cookie policy page.

Which privacy law applies?

The privacy law for private-sector organizations in Canada is the Personal Information Protection and Electronic Documents Act (PIPEDA). It is a federal law. Its supervisory authority is the Office of the Privacy Commissioner of Canada (OPC).

How do cookies and analytics fit in?

Cookies and analytics are the one area where a visit to this site can touch personal information. Under the OPC guidance on meaningful consent, tracking that can identify a visitor is allowed only if the visitor is told about it and its purpose and agrees. Where the information is sensitive, express consent is needed. The Cookie policy page gives the detail and explains how to change your choices in your browser.

What happens when you leave for the operator's site?

Every button on this site leads to Ritzo Casino, which is run by GBL Solutions N.V. under licence 8048/JAZ2020-074 from Curaçao (Antillephone N.V.). Once you are on the operator's site, its own privacy practices apply to anything you provide there.

That includes registration details and the identity checks the operator asks for before a withdrawal: a passport, driver's licence or identity card, a liveness check and proof of address. This site never sees those documents.

Who do you ask about data held by the operator?

Questions about an account, a verification or the personal information the operator holds go to the operator's support. Its channels are live chat, e-mail, an online form and an FAQ, and support is offered in English, French and German.

Where are the other policies?

The Terms and conditions page covers use of this site. The Affiliate disclosure page covers the commercial relationship with the brand.